What information Ramy Brook collects and uses
Ramy Brook collects and stores information from visitors to this web site, including those who register their information or who use the online store. For example, when you place an order, we collect and store some or all of the following information that you provide including name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this web site. To serve you better, we may combine information you give us with other information which is publicly available.
Other ways that we use information that we collect is to fulfill any orders placed through www.ramybrook.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations); to communicate with you; screen our orders for potential risk or fraud; provide you with information or advertising relating to our products or services; help us screen for potential risk and fraud, and more generally to improve and optimize www.ramybrook.com (for example, by generating analytics about how our customers browse and interact with www.ramybrook.com, and to assess the success of our marketing and advertising campaigns).
Special Note: When clients directly contact Ramy Brook, LLC. through text, email, phone, or any other channels, the company does not share customer data obtained through these interactions with 3rd party providers. Only customers who voluntarily "opt-in" to our communications agree to have their data shared with 3rd party providers. We share your information with third parties to help us use your information as long as you have explicitly opted in. For example, this includes but is not limited to that we use Shopify to power our online store, and we use Google Analytics to help us understand how our customers use www.ramybrook.com. We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We may engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
When you place an order through www.ramybrook.com, we will maintain your information for our records unless and until you ask us to delete this information.
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order throughwww.ramybrook.com), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
The security of your information is very important to us and will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above. We use secure socket layer (SSL) encryption technology to protect the security of your online order information.
While we implement these and other security measures on our sites, please note that 100% security is not always possible. You play a role in protecting your information as well. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.
Accuracy, Retention and Contact
For more information about our privacy practices, if you have questions, if you would like to make a complaint, or if you are registered with Ramy Brook on our web site and would like us to remove you from any of our lists, please contact us by phone at 1.212.744.2789, via email at [i[email protected] or [email protected]], or by mail at:
[Attention: Privacy Compliance Officer]
Ramy Brook, 231 w. 39th St., Suite 720, New York NY 10018, United States
You can opt out of targeted advertising by using these links: Facebook, Google, Bing. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.