Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ramybrook.com.

Privacy Policy

Ramy Brook LLC (“Ramy Brook”, “we”, “our”, “us”) and its current or future parent, subsidiary and affiliate companies respect the privacy rights of its online visitors (“you” “your”, “yours”) and recognize the importance of protecting the information collected about them. This privacy policy addresses the collection, use, sharing and disclosure of personal information we collect from you, including when you visit or make a purchase from www.ramybrook.com, or participate in our newsletter, email or text lists and other marketing and promotional programs.

By visiting this web site, or providing your information to us in other ways, you are accepting the practices described in this privacy policy.

Please exit this web site immediately if you do not accept this privacy policy or are accessing the web site in a country or other territory where use of the web site is not permitted.

What information Ramy Brook collects and uses

Ramy Brook collects and stores information from visitors to this web site, including those who register their information or who use the online store. For example, when you place an order, we collect and store some or all of the following information that you provide including name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this web site. To serve you better, we may combine information you give us with other information which is publicly available.

We may collect and store certain other information automatically whenever you interact with this web site. For example, we may collect your IP address, browser information, time zone, reference site domain name or search terms that referred you to www.ramybrook.com, individual web pages or products that you view, and some of the cookies that are installed on your device. Cookies are files stored on your computer's hard drive by your browser. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the web site. For example, cookies also allow us to save your password so you do not have to re-enter it every time you visit our web site. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this web site.

Other ways that we use information that we collect is to fulfill any orders placed through www.ramybrook.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations); to communicate with you; screen our orders for potential risk or fraud; provide you with information or advertising relating to our products or services; help us screen for potential risk and fraud, and more generally to improve and optimize www.ramybrook.com (for example, by generating analytics about how our customers browse and interact with www.ramybrook.com, and to assess the success of our marketing and advertising campaigns).

Special Note: When clients directly contact Ramy Brook, LLC. through text, email, phone, or any other channels, the company does not share customer data obtained through these interactions with 3rd party providers. Only customers who voluntarily "opt-in" to our communications agree to have their data shared with 3rd party providers. We share your information with third parties to help us use your information as long as you have explicitly opted in. For example, this includes but is not limited to that we use Shopify to power our online store, and we use Google Analytics to help us understand how our customers use www.ramybrook.com. We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We may engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

When you place an order through www.ramybrook.com, we will maintain your information for our records unless and until you ask us to delete this information.

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

We may share your information with any current or future parent, subsidiaries, affiliates and related brands, which includes, but is not limited to, Crazy Strong, LLC (“Crazy Strong”). As part of this sharing of information with our current or future parent, subsidiaries, affiliates and related brands, this means that once you provide us with information, any one of our current or future parent, subsidiaries, affiliates and related brands may use your information including for marketing purposes, including email, text and newsletter marketing, pursuant to the terms of this privacy policy. We also reserve the right to disclose and transfer all such information to a subsequent owner, co-owner or operator of our company, web site or stores; or in connection with a merger, consolidation, restructuring, or sale of our interests and/or assets or other corporate change. Please note that if you request to be removed from a Ramy Brook email, text or newsletter marketing list, you will not automatically be removed from the same lists of Crazy Strong (or any current or future parent, subsidiaries, affiliates or related brands). Similarly, if you request to be removed from a Crazy Strong email, text or newsletter marketing list, you will not automatically be removed from the same lists of Ramy Brook (or any of Crazy Strong’s current or future parent, subsidiaries, affiliates or related brands).
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order throughwww.ramybrook.com), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

We do not share with others, or sell or rent to others, any personal information that you provide to us through this web site except with your consent or as described in this privacy policy.

Security

The security of your information is very important to us and will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above. We use secure socket layer (SSL) encryption technology to protect the security of your online order information.

While we implement these and other security measures on our sites, please note that 100% security is not always possible. You play a role in protecting your information as well. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.

Accuracy, Retention and Contact

For more information about our privacy practices, if you have questions, if you would like to make a complaint, or if you are registered with Ramy Brook on our web site and would like us to remove you from any of our lists, please contact us by phone at 1.212.744.2789, via email at [info@ramybrook.com or customercare@ramybrook.com], or by mail at:

Ramy Brook

[Attention: Privacy Compliance Officer]
Ramy Brook, 231 w. 39th St., Suite 720, New York NY 10018, United States

You can opt out of targeted advertising by using these links: Facebook, Google, Bing. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Privacy Policy Updates

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Whenever we make a change, we will post the updated policy at this web site including such change and we encourage you to check our policy periodically.