Customer Care

Contact Us

Our customers are the heartbeat of Ramy Brook. It's our absolute joy to address each of your inquries with speed and care. Please find our contact information below.

Email us: customercare@ramybrook.com
Text us: 1.917.444.9797
Hours: Mon-Thu 9a to 6p EST, Fri 9a to 3p excluding major holidays


Special Cyber Week Hours:
- Wednesday 11/22: We will be closed at 3pm for the Holiday.
- Thursday 11/23: We will be offline for the Holiday.
- Friday 11/24: 9am-6pm EST
- Saturday & Sunday: 9am-12pm EST
- Monday 11/27: 9am-6pm EST


We strive to address all Inquiries within 48 business hours.


980 Madison Avenue
New York, NY 10075
Call the Store Team: 1.646.422.1177
Call or Text the Shopping Concierge: 1.646.300.3226
Hours: Mon-Sat 10a To 7p EST // Sun 12p To 6p EST, excluding major holidays

44 Main Street
Southampton, NY 11968
Call the Store Team: 1.631.381.5879
Hours: Mon-Sat 10a To 6p EST // Sun 11p To 5p EST, excluding major holidays

Press and Media: press@ramybrook.com
Wholesale: sales@ramybrook.com
General: info@ramybrook.com

231 W. 39th Street
Suite 720
New York, NY 10018
1.212.744.2789
Hours: Mon-Fri 10a to 6p EST, excluding major holidays