Customer Care

Contact Us

Our customers are the heartbeat of Ramy Brook. It's our absolute joy to address each of your inquries with speed and care. Please find our contact information below.

Email us: customercare@ramybrook.com
Call or Text us: 1.917.444.9797
Hours: Mon-Fri 10a to 6p EST, excluding major holidays

The Spring Friends & Family Event Extended Hours: Saturday 04/01 & Sunday 04/02 9am-1pm EST

We strive to address all Inquiries within 48 business hours.

Press and Media: press@ramybrook.com
Wholesale: sales@ramybrook.com
General: info@ramybrook.com
Accounts Payable: ap@ramybrook.com

980 Madison Avenue
New York, NY 10075
Call the Store Team: 1.646.422.1177
Call or Text the Shopping Concierge: 1.646.300.3226
Hours: Mon-Sat 10a To 6p EST // Sun 12p To 6p EST, excluding major holidays

288 Jobs Lane
Southampton, NY 11968
Call the Store Team: 1.631.353.3346
Call or Text the Shopping Concierge: 1.631.381.5879
Hours: Closed for the season — see you in Summer 2023!

231 W. 39th Street
Suite 720
New York, NY 10018
1.212.744.2789
Hours: Mon-Fri 10a to 6p EST, excluding major holidays