SHIPPING AND DELIVERY
Orders placed with regular shipping by 12 PM EST will begin processing the same day. Orders placed with premium shipping (including 2-day and overnight shipping) by 2 PM EST will be despatched the same day. Please note that orders placed after these cutoff times, or on weekends and holidays, will be processed the next business day.
We regret that we are unable to offer Saturday delivery at this time. We are also unable to deliver to freight forwarding companies or P.O. boxes.
All domestic orders are shipped via UPS. Unfortunately, we can not always anticipate delivery delays and we are not able to guarantee exact delivery dates unless otherwise specified. If your order was processed incorrectly or you received the wrong product(s), please contact our customer service team immediately at firstname.lastname@example.org or by phone at 1.877.900.7269.